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Terms and conditions

(In this document I, as the owner of the Romuald Mesdagh business, hosted here on the site www.artefactmosaicworkshops.com, will refer to the Consumer / Buyer using direct speech and referring to it with "you", "your" , “Your”, “yours”).
My Data: As the owner, I report my data here:Romuald MesdaghPlace of work: Sestiere Castello 6477 / A, 30122, VE, Venice, Italy.p. iva IT0175610093
Website www.artefactmosaicworkshops.com
Mail: artefactmosaic@gmail.com
Copyrights
: Notice that, unless expressly indicated, all the rights of the photos, videos and texts on this site are reserved, and belong to me.If you want to reproduce them you have to ask by sending me an email and explaining your project.Without my consent, no photos, videos or text may be reproduced.

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General conditions

In this document I will be happy to illustrate the Terms and Conditions governing the online sales contracts on this site (www.artefactmosaicworkshops.com) of the teaching services / mosaic courses proposed by me in my studio, or these contracts stipulated between me (Romuald Mesdagh) and you (User, Buyer, Customer, Consumer). Before making any purchase, I ask you to read and fully accept these conditions. These conditions may change over time, so I suggest you periodically consult this page. Acceptance of these conditions is deemed to have been made at the successful completion of payment for the desired mosaic course.
Online purchase agreement
The online sales contract is a remote contract; has as its object services (teaching); is made between you (consumer / buyer) and me (Romuald Mesdagh); takes place within a system organized by me making prevalent but not exclusive use of remote technologies such as the Internet.Unless otherwise agreed, all contracts will be concluded through your access to the site www.artefactmosaicworkshops.com where following the proposed procedures (which generally follow this path: choice of the mosaic service / course, insertion in the cart, insertion of personal informations , entering the billing address, entering the payment data, confirming the payment) you will conclude the contract for the purchase of the mosaic service / course.

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How to purchase

The purchase procedure will take place in English. On the website www.artefactmosaicworkshops.com you have different types of mosaic services / courses to choose from. Each mosaic service / course has its own card that describes it. Once you have selected the mosaic service / course of your interest, you can choose the dates of your preference from the drop-down menu under the description. Through the "Add to cart" / "Buy now" button this will be loaded into the "Cart", page where the details of the selected course are summarized and where you can proceed for the "Checkout".Proceeding with the "Checkout" to complete the order, you will be asked for a series of Personal Informations necessary to conclude the sales contract for the service: email, name, surname, address, city, country, post code, telephone, payment information ( card number, expiry date, security code). By clicking on "Pay and book your course", the payment and booking of the mosaic service / course will be made, with the conclusion of the contract. I remind you that payment is secured by SSL Secure Shopping, and that in no case will I be able to personally see or receive your debit / credit / prepaid card information. You will receive an email confirming receipt of your order from me with the relevant information and details, which you will need to keep. In case you encounter problems in the payment, I invite you to write to me at artefactmosaic@gmail.com. If you are unable to make the payment on my site and still want to book the mosaic service / course, you can pay the amount by bank transfer to my current account. If you have to cancel the course, read the chapter "Cancellation by the buyer / consumer". Before the course you will receve by email the sketches from which you can choose one to make during the course.

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Currently professionals

Amateur or professional consumers The courses offered on the websiteare designed for an amateur consumer / buyer, without specific formation in the field of mosaic. If you have a professional level in the mosaic discipline or you are the owner of a mosaic workshop / studio, or you are a mosaic teacher there is a page dedicated to professionals with a contact form where you can tell me what knowledge you want to deepen.Based on your wishes, I will organize a mosaic course suited to your needs, and based on the characteristics necessary to create the personalized course, I will calculate the cost and communicate it by email as a proposal, which you can accept or reject.The distinction between amateur mosaicists and professional mosaicists is essential to focus and make the teaching program as appropriate as possible to each category, to successfully achieve the desired result.In any case, if you are a professional you cannot access amateur courses.

If you are already a professional mosaicist and/or mosaic teacher, please contact us for a quote.

More informations here.

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Services and availability

Each of the mosaic services / courses that you find on my site has a defined number of participants, this means that once the available places are sold-out, it will no longer be possible to buy / book the course, regardless of my will. In this case you can send an email to artefactmosaic@gmail.com to agree on a different date or ask to be notified if a place becomes available. I will be happy to meet your needs.
Obligations of the buyer / consumer
: When you become a buyer / consumer, you accept all the clauses of this "Terms and Conditions" document. I inform you that it is forbidden to enter false, invented or third party information in any field of the site. In fact, the personal data that are requested must be exclusively your personal data.It is forbidden to falsify one's professional status. It is forbidden to buy / book an amateur mosaic service / course if you are a professional, and vice versa. It is forbidden to falsify or exhibit false documents on one's vaccination situation. It is forbidden to enter the laboratory if you have more than 37 degrees of body temperature or if you have a cold or flu.It is mandatory to follow the mosaic course wearing the protective mask ffp2 / KN95 provided, covering the nose and mouth, and periodically disinfect your hands with the disinfectant gel provided by the studio. If I find discrepancies in the informations or non-compliance with the behaviors indicated, I reserve the right to report the fact and any violation or abuse of which I become aware, in the interest of all consumers.
Responsibility of the owner: I (Romuald Mesdagh) am not responsible for any fraudulent or illegal use that may be made by third parties of credit cards and other means of payment when the payment is made. In fact, the payment process is automated and online, so in no way can I get to know the credit / debit / prepaid card numbers.

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Currently professionals

Amateur or professional consumers The courses offered on the websiteare designed for an amateur consumer / buyer, without specific formation in the field of mosaic. If you have a professional level in the mosaic discipline or you are the owner of a mosaic workshop / studio, or you are a mosaic teacher there is a page dedicated to professionals with a contact form where you can tell me what knowledge you want to deepen.Based on your wishes, I will organize a mosaic course suited to your needs, and based on the characteristics necessary to create the personalized course, I will calculate the cost and communicate it by email as a proposal, which you can accept or reject.The distinction between amateur mosaicists and professional mosaicists is essential to focus and make the teaching program as appropriate as possible to each category, to successfully achieve the desired result.In any case, if you are a professional you cannot access amateur courses.

If you are already a professional mosaicist and/or mosaic teacher, please contact us for a quote.

More informations here.

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What is included in the purchased mosaic course

- Theoretical and practical mosaic lessons.
- Use of tools (tweezers, hardie, hammer).- Safety glasses.- Mask ffp2 / KN95 (one new per day, for the course days).
- Materials for making the mosaic (Venetian marble and enamels. Malta. Gold tiles not included).
- Mosaic sketch to be chosen from a selection proposed by me.
- Mosaic made during the course.
- Insurance coverage against accidents during the course (as long as you use protective tools such as goggles and closed shoes).

What is not included in the course

- Gold mosaic tesserae. To insert gold tesserae in your mosaic, an explicit request must be made by sending an emailup to 40 days before the start of the course. A cost estimate will be proposed which, if accepted, will be paid separately by the consumer / buyer.
- Mosaic tesserae (Venetian Smalti or marble) in colors not included in the sketch proposed for the chosen mosaic service / course.
- Custom sketch. To follow the mosaic course with a personalized sketch, an explicit request must be made by sending an email to info@artefactmosaicworkshops.com up to 50 days before the start of the course. If deemed possible, a cost estimate will be proposed which, if accepted, will be paid separately by the consumer / buyer.

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CANCELLATION

In case of a cancellation requested by a registered consumer, regardless to any reason, the following amount will be collected  depending on the cancellation period:

Cancellation by the buyer / consumer If you wish to withdraw from the contract for any reason (sales contract of the service / mosaic course) and cancel the reservation, a percentage of the amount paid / total cost of the service / mosaic course will be retained depending on the day in advance that you will communicate the withdrawal:- 10% of the amount paid, up to 45 days from the starting date of the mosaic course;- 25% of the amount paid, up to 30 days from the starting date of the mosaic course;- 50% of the amount paid, up to 20 days from the starting date of the mosaic course;- 75% of the amount paid, up to 8 days from the starting date of the mosaic course.

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ACCOMODATION AND FLIGHT

Therefore, please make your own reservations and ensure that your flight departure and arrival dates and times are appropriate. Mosaic Workshops by Artefact will not be held responsible for any loss or damage caused by a late departure for any reason, and can’t be held responsible for any accident or event which could take place while the passenger is at airport or on plane.

You must be aware that Mosaic Workshops by Artefact have no control on airlines and flights departure and arrival.

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RIGHT TO ONE'S IMAGE

By participating in the workshop, you agree that during the workshop, photo and video recordings of you will be made and published for documentation and promotion purposes of similar workshop formats.

The participant does not derive any rights from the consent to publication. This declaration of consent is revocable from the participant at any time with effect for the future. In case of cancellation, the pictures will be removed from the respective platform. If the recordings were available on the Internet, the removal takes place as far as it is subject to the disposition possibilities of the organizer.

If you do not want to be filmed or photographed, please inform the organizer in advance.

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ACT OF GOD

Mosaic Workshops by Artefact won’t assume any responsibility for any late arrival, loss of personal property, injury, accident, death, damage, inconvenience, loss of enjoyment, disruption, physical or mental distress or frustrations caused by an act of God.

Any provider of services or his employees responsible for any wrongful act, neglects or omission, sickness, theft, labor conflict, mechanical break, quarantine, war, government orders, social war forces, bad weather conditions, possible closure or closure due to forecast, bad conditions of roads, and any other factors cannot be controlled by Mosaic Workshops by Artefact.

Once you have figured out what to do, be unstoppable about getting your small handful of priorities accomplished quickly. I have yet to meet a slow-moving person who is very successful.

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CANCELLATION BY MOSAIC WORKSHOPS BY ARTEFACT

Cancellation of the Service / Course by the organizer If for reasons beyond my will I have to cancel the dates of a mosaic service / course, I will immediately notify the participants. In this case, the amount already paid will be refunded. If the Italian Government were to decide the closure of activities in contact with the public (including my mosaic workshop, as during the pandemic situation in 2020 and 2021), then beyond my will, and if this closure should affect the dates of the mosaic course, the course is not considered canceled but postponed to a date to be redefined, and to be agreed with the consumer / buyer.

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COVID

- Vaccination cycle carried out. To access the course it is necessary to show the certificate of vaccination (double for Pfizer, Moderna and Astrazeneca, single for Johnson & Johnson).
- Use of the ffp2 / KN95 mask new every day, covering the nose and mouth.
- Forbidden to access the course if you have more than 37 degrees of body temperature (to be checked at home personally before arriving at the laboratory), if you have a cold or other seasonal flu.
- Keep the interpersonal distance of 1 meter.- Access to the bathroom 1 at a time.
- Periodic disinfection of the hands using the dispensers present in the mosaic studio.
- Use of the protective goggles provided.- Use of closed shoes.
- It will not be possible to consume your own snack or eat inside the mosaic studio.

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Jurisdiction

Any possible dispute relating to the sales contract made on the website www.artefactmosaicworkshops.com will be subject to Italian jurisdiction.
Processing of Personal Information: In the process that leads to the sale of the mosaic service / course, various data are collected, some visible to me and others processed electronically, with automated procedures and to which I have no access (credit card data). To learn more about this topic, read the Privacy and Cookie Policy document.